Company respect your privacy and Company are committed to protecting your personal information. In general, you can visit Hydravella without identifying yourself or providing personal information. There are times when Company may need personal information from you and this Privacy policy describes the information Company collect from you and how Company may use it.

Information collected

Personal Information means any information that may be used to identify an individual. This includes but is not limited to: first and last name, email address, mailing and residential address, telephone number, title, birth date, gender, occupation, company you work for and other information needed to provide a service you have requested.

When you browse website and subsidiary sites, you do so anonymously, unless you have previously indicated that you wish Hydravella to remember your login and password. Hydravella does log your IP address (the Internet address of your computer) to give an idea of which part of  website you visit and how long you spend there. However, Company do not link your IP address to any personal information unless you have registered and logged in to website.

When you visit certain pages on this website, you may need to be registered and to login with a password. Unless you request your personal information to be deleted, it may be retained by Hydravella to verify compliance with the agreement, to track software and documents downloaded by you, or track page visits and usage of other applications available on site.

No personal information will be shared with any third parties without the customer’s permission.

Use of the information

When Company collect personal information from you such information will only be used for business purposes, such as, to respond to requests for products, documentation, and services, to process an order, to conduct a transaction, to correspond, to enable a subscription or event registration, to handle job applications or send direct marketing information and perform market research. Company will also use your information to personalize the content you view and to better understand how you use the website in order to improve the services this website provides.

In general, Hydravella assumes that you have given permission to collect and use your personal information in accordance with your acceptance of the Terms of Use, of which this Privacy Statement is a part. You have the right to request that BioGeniste not contact you for the purposes of sending you newsletters, customer surveys, direct marketing, or market research information.


This website uses cookies. A cookie is a small data file that is placed on your hard drive when you visit certain web pages. It is used to identify yourself to a website when you revisit it, to load your preferences and to track the pages you have visited. The only personal information held in such a cookie is information you have provided to Hydravella. You have the choice of whether or not to accept cookies by means of your browser settings, although you may not be able to use certain features and functionalities of the Hydravella website if you do disable them.

Business Relationships

During your online Hydravella experience, you may encounter links to the sites of business partners who might include standards bodies, customers, channel customers, or suppliers. Though a connection might be made to a Hydravella business partner site, Company are not responsible for the privacy practices of other businesses.

Hydravella strives to comply with all applicable laws around the world that are designed to protect your privacy. Although legal requirements may vary from country to country, Hydravella intends to adhere to the principles set forth in this Privacy Statement even if, in conjunction with the above, Company transfer your information from your country of residence to countries that may not require the same level of protection for your information.  goal is to protect your information no matter where that information is collected, transported, or retained.

Questions and Notification of Changes 

If you have any questions about the Hydravella Privacy Statement or would like to access or modify your identifiable information, please

• This Privacy Statement was last updated on November 29, 2013.

• Company reserve the right to change this Privacy Statement at any time. Modifications to this Privacy Statement can be made without prior notification.

• Continued use of the Hydravella website, signifies your acceptance of any changes to the Privacy Statement.

Billing & Customer Support:
Company welcome all support inquires by the following methods:

Phone Support:

USA Customers Call Toll Free: 1-888-906-3512

UK Customers Call: +44(0) 20 3514 4789

Hydravella (USA Corporate Address, not for returns!) CLICK HERE FOR RETURNS / REFUND ADDRESS.
Tevnet, LLC
320 7th Avenue
Suite 178
Brooklyn, NY 11215, USA
Toll Free Telephone: 1-888-906-3512

USA Customers Call Customer Service Toll Free at 1-888-906-3512.  operators are standing by to assist you 8:00AM to 6:00PM Monday through Friday (Central Time), and 10:00AM to 4:00PM Saturday and Sunday (Central Time). Telephone support is not available on USA Holidays.

UK Address: (UK Corporate Address, not for returns!) CLICK HERE FOR RETURNS / REFUND ADDRESS.
Tevnet Limited
D11 Glyme Court
Oxford Office Village
Langford Lane
Kidlington, Oxfordshire
United Kingdom
Telephone: +44(0) 20 3514 4789

UK Customers Call Customer Service at +44(0) 20 3514 4789. Operators are standing by to assist you 8:00AM to 6:00PM Monday through Friday (USA Central Time), and 10:00AM to 4:00PM Saturday and Sunday (USA Central Time). Telephone support is not available on USA Holidays.